Customer Service

SHIPPING:

We currently ship to the US only. We offer a flat rate of $9 for shipping, and free shipping for orders over $150. Yay! Orders are shipped out in 1-2 business days. You will receive an email when your order ships.

IN-STORE PICK-UP:

If you'd like to pick up your purchase at our brick & mortar shop, use code PDXPICKUP to avoid shipping costs. This code can not be used in addition to other codes.

RETURNS:

We accept returns for store credit within 14 days of purchase with a copy of your receipt! The item must be unopened and in new condition.

To process a return for an online order, please send an email to hi@madeyoulookpdx with order number and details. We will send you a return authorization form to include in the package. All returns must be sent back within 15 days of the delivery date. Shipping costs are not refundable, and customers are responsible for any return shipping charges. Please insure your package and get tracking information.

*No returns on books and magazines. All sale items are final sale.

EVERYTHING ELSE:

Please get in touch if you need anything at all. Email us at hi@madeyoulookpdx.com anytime!